Smart school solutions and products, sold by Al Munna Bookshop Ltd., offers shipping options for all orders within the United Arab Emirates (U.A.E.). To ensure safe and timely delivery of your products, please provide the correct address, PIN code/Post Box Number, and telephone number when placing your order.

Shipping charges

Smart school solutions and products, sold by Al Munna Bookshop Ltd. on its platform, attracts shipping charges. The shipping charges depend on factors like distance to the destination, gross weight of the product, nature/category of the product, etc. The shipping charges will be over and above the value of the product.

Delivery Period

Every effort is made to reach the parcel within 3 to 7 working days (depending on the distance) from the date of confirmation of order.

Other Details related to shipping

Al Munna Bookshop Ltd. is committed to delivering the confirmed orders in good condition and on time as per,details related to shipping, listed below.

• Every order shall be shipped only to a single destination address specified at the time of confirmation of order.
• We shipout orders on all week days (Monday to Saturday), excluding public holidays.
• A reputed courier agency is hired to ensure that your order reaches you in the fastest time and in good condition.
• We strive to ship all items in your order together. However this may not always be possible due to product characteristics, or availability. In such cases, the available products shall be sent first. The pending product shall be specified mentioning the number of days within which it would be delivered.
• Every effort is made to pack the product safely to reach it to the destination in good condition. In case you find that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package. You are requested to immediately inform Al Munna Bookshop Ltd. at the customer service number and write an e-mail to info@almunnabookshop.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. Kindly note that all items are shipped with an invoice of the seller. In case, inadvertently, the same is not received, you may write to us mentioning your order reference number.